Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your callcenter schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your callcenter at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad CallCenter Calculator. Import data from callcenter applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional callcenter business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal CallCenter v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced CallCenter can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
License: Shareware (Free to Try)
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
CallBlocker 11.0.0.2
Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only.
Price: USD $32.95;
License: Shareware (Free to Try)
File Size: 6549 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
phulmonty 1.1.3
PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions...
Price: USD $89.00;
License: Freeware
File Size: 13671 KB;
Platform: Windows, Windows 95, Windows 98, Windows NT, Windows XP
PrettyMay Call Center for Skype 3.5.0.185
PrettyMay CallCenter for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Price: USD $200.00;
License: Shareware (Free to Try)
File Size: 8174 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows Vista
SprinxCRM Free Edition 6.0.3
SprinxCRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. SprinxCRM is fully Web based.New CallCenter features simplify lead transfer from CallCenter to the sales...
Price: USD $0.00;
License: Freeware
File Size: 64625 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal callcenter and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your callcenter.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Pragmatic Office 7.8
Pragmatic Office allows sales reps to track prospects, schedule call-backs, and collaborate with fellow team members. Being web-based, it allows sales managers to review sales leads for everyone in their organization. Pragmatic Office is great for small to mid-sized businesses that need a simple way to track sales leads and prospects. Free 2 Week Trial
Price: USD $25.00;
License: Commercial
File Size: 489 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
CallZap 2.2
Even with the National Do Not Call List in place, Telemarketers are still finding ways around it and placing annoying sales calls to our homes. Now, thanks to CallZap, you can put a stop to it.
CallZap uses your computer modem and caller-ID service to monitor and block unwanted calls automatically. CallZap allows you to add any name or phone number to the block list. When a call comes in, CallZap searches your block list for the caller’s...
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 1268 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
DEKSI CRM 5.3
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and...
Price: USD $395.00;
License: Shareware (Free to Try)
File Size: 38902 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
IMCapture for Skype (Windows) 1.4.1
IMCapture for Skype captures and records audio and video calls made from Skype. Recorded audio calls are saved as MP3 audio files and video calls as AVI. Calls can be replayed, shared, archived, or studied. SkypeCap is valuable for business, a practical tool for everyday and very easy to use. Get a free trial version of IMCapture for Skype today.
Wouldn't you love to stop time and take a minute to catch up? It's nearly impossible to take...
Price: USD $49.95;
License: Shareware (Free to Try)
File Size: 14444 KB;
Platform: Windows XP, Windows Vista
